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Scope and acceptance
These terms apply to anyone who visits or uses the Brighton Beauty Studio website at https://brightonbeautystudio.com.au, makes an enquiry, or arranges an appointment with the studio. By using the website, you accept these terms. If you book for another person, you are responsible for sharing relevant terms with them and confirming that you have their authority to make the booking.
Appointment-specific information given to you by the studio or the booking platform also forms part of the agreement for that booking.
Bookings and appointments
Online bookings are made through Fresha and are also subject to Fresha's terms of service. A booking is confirmed only when the studio confirms it. A request, incomplete booking or automated acknowledgement does not by itself confirm an appointment.
You are responsible for checking the service, date, time and contact details in the confirmation and telling the studio promptly if anything is incorrect. Please arrive on time. If you are late, the studio may need to shorten, modify or reschedule the treatment so later appointments are not affected.
Cancellations, rescheduling and no-shows
If you need to cancel or reschedule, please give reasonable notice and contact the studio as early as possible on 0403 282 333. If you miss an appointment without notice, contact the studio before making a new booking. Any specific notice period or charge will apply only if it has been clearly communicated to you before the appointment.
The studio may need to cancel or move an appointment because of illness, safety, equipment failure or another event outside its reasonable control. If that happens, the studio will try to contact you promptly and arrange another suitable time.
Prices
Prices shown on the services page are in Australian dollars (AUD) and are a guide. A “from” price is a starting price. The final price may depend on the service selected, the length or condition of hair, nails, lashes or skin, the work and products required, and any changes agreed during the consultation.
Prices and services can change. The studio will tell you about a material change to the expected price before carrying out additional work, where reasonably possible. The price confirmed for the treatment provided is the price payable, subject to your rights under the Australian Consumer Law.
Treatments, suitability and patch tests
Before treatment, tell the studio about any relevant allergies, sensitivities, skin conditions, medical conditions, medication and pregnancy. This information helps the studio assess whether a treatment or product is suitable for you. The studio may decline, postpone or modify a treatment where it reasonably considers this necessary for safety.
Patch testing may be required before tinting and lash treatments. You must follow any patch-test timing and aftercare instructions given by the studio. Treatment results and wear vary between people because bodies, skin, hair, nails, routines and aftercare differ. Images and examples are not a guarantee of an identical result.
Payment
You must pay the final agreed price for services provided at the end of the appointment, unless the studio has agreed to another arrangement. The studio will tell you which payment methods it accepts. If a deposit or prepayment is required, that requirement and its treatment on cancellation will be disclosed before payment and the amount paid will be applied to the booking as stated.
Nothing in this payment clause limits any refund, replacement or other remedy you may have under the Australian Consumer Law.
Age and minors
A client under 18 must have a parent or legal guardian authorise the treatment. The studio may require the parent or guardian to make the booking, provide consent and attend the consultation or appointment. Some treatments may not be suitable for minors and may be declined on safety or professional grounds.
Consumer rights and liability
Services come with consumer guarantees under the Australian Consumer Law in Schedule 2 to the Competition and Consumer Act 2010 (Cth). Nothing in these terms excludes, restricts or modifies any right, guarantee, remedy or liability under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.
To the extent permitted by law, the studio is not responsible for loss caused by information you did not disclose, instructions or aftercare you did not follow, normal variation in treatment results, or events outside the studio's reasonable control. Any liability will be reduced to the extent that your act or omission contributed to the loss. These limits apply only where, and to the extent, the law permits them.
Website content and third-party links
The studio takes reasonable care with website content, but services, prices, availability and other details may change, and errors may occur. Confirm anything important with the studio before relying on it. Website content is general information only and is not medical or health advice.
Links to Fresha, Google and other third-party websites are provided for convenience. The studio does not control those websites and is not responsible for their content, availability or handling of your information. Your use of a third-party service is subject to that provider's own terms and privacy policy.
Intellectual property
Unless stated otherwise, the website's text, design, branding, graphics and other content are owned by or licensed to Brighton Beauty Studio. You may view and print content for personal, non-commercial use. You must not reproduce, adapt, publish, distribute or use it commercially without permission, except where the law allows.
Changes and governing law
The studio may update these terms when its services, booking process or legal obligations change. The updated version applies to website use from the date shown above. Terms already disclosed for a confirmed appointment continue to apply to that appointment unless the studio and client agree otherwise or the law requires a change.
These terms are governed by the laws of South Australia, Australia, and applicable Commonwealth laws. The parties submit to the courts with jurisdiction in South Australia.
Questions about these terms can be raised with Brighton Beauty Studio on 0403 282 333, by email at hello@brightonbeautystudio.com.au, or by post at 57 Jetty Road, Brighton SA 5048.